Airline call center jobs

FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative. FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safa...

JOB PURPOSE As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face. You will be required to respond to phone calls as well as webchat/email queries from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothl...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

WNS Cape Town, Western Cape, South Africa Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufact...

2 months ago Be among the first 25 applicants Thompsons Travel (Pty) Ltd has a vacancy for a Senior Corporate Ticketing Consultant in Johannesburg.ResponsibilitiesTo provide a reliable and efficient service, processing tickets quickly and accurately and producing a high-quality serviceEnsure compliance in all aspects of travel proceduresIssuing and re-issuing of all air tickets and EMD's within t...

2 months ago Be among the first 25 applicants Thompsons Travel (Pty) Ltd has a vacancy for a Senior Corporate Ticketing Consultant in Johannesburg. Responsibilities To provide a reliable and efficient service, processing tickets quickly and accurately and producing a high-quality serviceEnsure compliance in all aspects of travel proceduresIssuing and re-issuing of all air tickets and EMD's within...

RESPONSIBILITIES: Collect passengers' lost property from FlySafair stations; Sort lost property according to time periods of loss; Contact passengers where possible to liaise for collection of property; Communicate with passengers who have reported lost items; Return identified lost property to airports for passenger's collection; Assist with the delivery of lost property to couriers for passenge...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing.Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothlyShifted...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing.Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothlyShifted...

JOB PURPOSE As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face. You will be required to respond to phone calls as well as webchat/email queries from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothl...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing.Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothlyShifted...

JOB PURPOSE As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face. You will be required to respond to phone calls as well as webchat/email queries from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothl...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing. REQUIRE...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape Town We are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing. Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothly Shif...

JOB PURPOSE As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face. You will be required to respond to phone calls as well as webchat/email queries from international customers, in English, making sure their bookings, re-bookings or cancellations run smoothl...

Team Leader/Supervisor - Cape TownRole: Team Lead with GDS experinceLocation: Cape TownKey Responsibilities:Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded.Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct ...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer va...

Job DescriptionRole PurposeTo identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrityExperience RequiredEssential: 2 years experience in the travel, tourism or customer service industry GDS training system Native SabrePreferred: 12 24 months relevant working...

POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

POSITION OVERVIEW Job Title: Call Center Supervisor II Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in th...

Call center agents wanted for Outbound call center Outbound call center job description for Telemarketing or Telesales calls. - To make outgoing calls to people. - To inform them about new products and services. - To try and sell the products and service

Introduction We are seeking an experienced Call Centre Supervisor to lead our team of service representatives. The successful candidate will be responsible for supervising and motivating the team, ensuring that all team members meet and exceed performance targets, and maintaining a high level of customer service. Duties & ResponsibilitiesSupervise a team of customer service representatives, provi...

Senior Manager Airports and Airlines SHERQ (Safety, Health, Risk, Quality) Aviation JHB North, Johannesburg - Gauteng Senior Manager Airports and Airlines Johannesburg North Salary Market Related Permanent OUTLINE Department Airports and Airlines, Aviation Security About the Position: To determine and monitor Civil Aviation Security Standards for airports, airline operators and General Aviation O...

Call center agents wanted We are currently hiring outbound call center agents! We have a contract with one of the leading mobile communications companies and are in need of a friendly, competitive, and hard-working call center agents to recruit new talen