Customer support jobs in Cape Town

Datacentrix Cape Town is looking for a Support Engineer to provide a high level of End User support within a VIP environment, ensuring careful and optimal call management and efficiencies. Provides 2nd line support primarily within the end user computing layer, but may extend to initial diagnosis in other components of infrastructure prior to reassignment to other resolver groups. Matric or Grade...

Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative - Brand Support working on-site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo you have a passion for helping others and giving th...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...

Operations Director Cape TownAt TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You Will be DoingLooking for an opportunity to manage client relationships...

1st Line IT Support Engineer (JB4356) Cape Town, Western Cape Hybrid or Remote R18 - 24 000 per month, CTC Permanent This fast-growing digital transformation and managed solutions company provides a full suite of solutions to UK clients, including on-premises, hybrid and cloud hosting, Azure migration services, Microsoft product development, application support, voice solutions, data management a...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town.The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service.This position is responsible for supervising the day to day functi...

An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service. This position is responsible for supervising the day to day func...

Customer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student's courses to another course of their choice as well as changing course to ...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationSalary : R 80...

experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...

POSITION OVERVIEW Job Title: Call Center Supervisor II Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in th...

POSITION OVERVIEW Job Title: Call Center Supervisor I Job Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

We are currently hiring the above staff urgently to start in May.Permanent position. Salary R 9800 to 14200pmTo apply WhatsApp the word JOB to 069 151 5786

Rentokil Initial:Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, scie...

Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, sci...

Are you passionate about hospitality and fluent in both Swedish and English? Your next exciting opportunity awaits as a Swedish-speaking Customer Support Executive in the vibrant city of Cape Town. Join our client in ensuring travelers have unforgettable experiences as they explore all that this beautiful destination has to offer. Apply for this job today!Your keyjobresponsibilities as theSwedish...

Are you passionate about hospitality and fluent in both Swedish and English? Your next exciting opportunity awaits as a Swedish-speaking Customer Support Executive in the vibrant city of Cape Town. Join our client in ensuring travelers have unforgettable experiences as they explore all that this beautiful destination has to offer. Apply for this job today! Your keyjobresponsibilities as theSwedis...

About the job Sales Administrator / Support Cape Town Northern Suburbs, Permanent FC0L37R338 Cape Town Northern SuburbsThe Sales Admin Assistant will provide essential support to the sales team at the client different branches across South Africa. This position plays a crucial role in ensuring the smooth and efficient operation of the sales department. The candidate will be responsible for variou...

A division within Data Discovery is seeking virtual sales agents within the financial servicessectorPlease note that this is a full-time work from home (Virtual sale agent) positionYou need to reside in Cape Town in the event of team meetings/team building events etcYou need to have your own pc or laptop and Fibre internet line at home as well as aconducive office space with no noise or distracti...

Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...

Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative Nights working on site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo you have a passion for helping others? Whether it's getting ...

David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied. David Kennedy Recruitment is working with a y...

Are you based in the United States? Select your country to see jobs specific to your location.Our client in the Casino industry is currently looking for an Online Marketing Analytics Specialist, in Cape Town.Responsibilities:To analyse and interpret business data using data mining techniques to understand customer behaviour and make recommendations for marketing and product enhancements.Understan...